RETURNS, EXCHANGES & REPAIRS

We hope that you are completely satisfied with your purchase from with us. However, if you are for any reason unsatisfied with your purchase, please feel free to return for an exchange or refund within 14 days of your delivery confirmation date.

  

This does not apply to any items purchased from the SALE section. Those are FINAL SALE.
  

Original shipping costs are non-refundable. Customers are responsible for the return shipping costs on all returns or exchanges. 

 

All returns or exchanges must be approved first. 

 

Merchandise must be unworn and include all of the original packaging.

In order to return or exchange your purchase, please follow these easy steps:

    • Email info@lavishbytm.com with your name and order number and we will issue a Return Authorization number. 
    • Please carefully package the item(s) to be returned.
    • When returning the item, please add the RA# (Return Authorization number) to the outside of the box.
    • Address the box to: 

Lavish by Tricia Milaneze 

Attn: Returns 

11545 NW 75 Manor

Parkland, FL, 33076

USA

 

If you fail to ship your return in 14 days from the return initiation date, your return request will be voided. Shipping charges are non-refundable. We recommend that you ship the item(s) using a carrier that can provide you with a tracking number to ensure delivery. You will receive an email confirmation once your package has been received, inspected and processed for a refund. The refund will be issued via the original payment method used at the time of purchase.

You purchased an authentic piece of Lavish Jewelry by Tricia Milaneze and it was handcrafted with noble and delicate materials. They are all carefully produced stich by stich with anti-allergenic 18k gold or palladium filled copper wire. The pieces shine with crystals, glass beads and natural stones.

For the best preservation of your Lavish jewelry, always keep it in its original packaging in a dry place at room temperature. Avoid excessive heat, contact with perfumes, cosmetics and chemicals and your piece will always look like brand new.

We stand behind our product and we provide warranty against manufacturing defects for up to 12 months from the date of purchase. Warranty does not cover damages caused by improper care/use, accidents or natural breakdown of materials over extended use and time.